You are entitled to an exchange or refund for regular price merchandise within 5 days of receiving the item. All sale items are FINAL SALE.
Please note that the product must be returned unused, unscratched, in the original packaging & including all tags, tissue & box. In the event of a product reaction, rare but possible 3% (which occurs normally within 48 hours), then you must immediately email us at firstname.lastname@example.org to inform us with regards to your concern along with pictures showing the area of concerns, (all information provided is confidential and will not be shared on any social media and will solely be for the purpose of determining the cause) in order for our skin specialist to asses. Requests for returns (refunds or exchanges) after 5 days from confirmation of your order being received, will not be considered. In case of exchange or refund neither the original shipping cost nor the return shipping cost will be repaid.